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Appointments
Book or cancel an appointment at Woodway Medical Centre
Before you book an appointment
See a pharmacist
Many conditions can be treated without the need to see your GP.
Who to see?
Advice
Please make a selection to reveal who's best to deal with your condition.
Self-care
Help and support available from many National and Local Organisations
Book an appointment
- Consultations with our clinicians are by appointment only and can be booked in person or over the telephone during opening hours where available.
- We now asking patients to send non-urgent triage messages by contacting us online this is the quickest way in getting a response to your non-urgent queries, these requests are triaged by a clinician within 24 hours.
- Patients can see any doctor regardless of which doctor they are registered with.
- Appointments can be booked online. New users are required to complete a simple online registration form prior to using the service.
- All children under the age of 14 must be accompanied by an adult when attending for consultation with either the doctor or nurse.
Please note
It is necessary, on some occasions, for the reception staff to ask you for information if the GP requires it.
For example, if you wish to make appointments with the nurse they will need to know what appointment time to allocate for you and the nurse may have to make some preparation prior to your arrival, depending upon your requirements.
Some procedures require lengthy slots of up to an hour and you will usually find that you will need to book further in advance for certain procedures and you will need to provide information to the staff.
Urgent appointments
- Call the surgery on 02476 612110
- Or by attending in person to make an appointment
Book a routine appointment
- Call the surgery on 02476 612110
- Use the NHS app
- Fill in our online form
Online appointments
Practice nurse appointments
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.
Practice nurse services include:
- Diabetic care
- Asthma care
- Lifestyle checks
- Cholesterol monitoring
- Blood pressure monitoring
- Flu and pneumonia vaccinations
- Immunisations and vaccinations (childhood, adult, travel)
- Contraception (including repeat prescriptions for the pill)
- HRT care (including repeat prescriptions)
- Dressings
- Removal of stitches
- Ear syringing
- and many other services.
Our nurse is seen by appointment but patients without appointments can usually be seen at short notice at the end of the session or fitted in if we have a cancellation, those patients with appointments have priority.
Some treatment room procedures are very lengthy and you may need to book well in advance for these.
Sickness certificates (fit notes)
You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.
Travel vaccinations
Information and advice for travelling abroad.
Home visits
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 11am.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
Chaperones and interpreters
Chaperones
All patients are entitled to have a chaperone present for any consultation, examination or procedure if they wish. This may be a family member or friend or member of our staff. Your clinician may also prefer a chaperone to be present.
Please read our chaperone policy
Interpreter
If you require an interpreter to attend with you when you see your Doctor please notify the receptionist and she will arrange this for you.
Text reminder service
We have a texting service which allows you to receive confirmation and reminders about your appointments.
To have this service you will need to register by completing a consent form.
Please remember to update your contact details with us when you change address, telephone numbers and email address.
Change or cancel an appointment
It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.
You can also text to cancel your appointment.
Out of hours
Enhanced access
The practice also offers limited extended hour telephone and face to face appointments between:
- 6.30pm to 8.00pm Monday to Friday
- 9am to 12pm Saturday
You can arrange these appointments via our reception desk.
The GP alliance
GP Alliance offers sessions outside of core GP hours at the following times:
- Monday to Friday from 6.30pm to 9.10pm
- Saturday from 9am to 12pm
- Sunday from 10am to 1pm
These sessions are for patients who are unable to attend during core GP hours.
This service includes GP appointments and some nursing services such as:
- Cervical screening
- Contraceptive services
- Vaccines and immunisations
- Childhood immunisations
You can arrange these appointments via our reception desk.
Life threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself – for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent but not life threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent
Use NHS 111 if:
- You need help now, but it’s not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.
Walk in centre
The City of Coventry Walk-in and Healthcare Centre, Stoney Stanton Road, Coventry opens 8am until 10pm seven days a week.
- An appointment is not required for the walk-in Centre.
- Telephone: 00300 200 0060