The practice does not accept medication requests over the phone.  

There are several ways to order prescriptions: 

• Order online via the link at the top of this page. New users are required to complete a simple registration prior to using the service.
• By posting your request to us and including a stamped, addressed envelope so that we can post it back. You need to allow ample time for this given that post does not always arrive in a timely fashion.
• By posting your request into our external post box by the front gate or into the post box on the reception desk
• By emailing your request to cwicb.woodway.mc@nhs.net
• Via the NHS App / Patient Access  http://www.nhs.uk/nhs-app  This is a very useful and informative App for all your health needs: use where possible to order prescriptions and book appointments.
• Sign up with the Community Pharmacy, who are able to order on your behalf if you are vulnerable or unable to do yourself.

Please allow two full working days for repeat prescriptions to be processed and remember to take weekends and bank holidays into account.

Your pharmacist may collect your prescription for you if you ask them to, but we will only accept prescription requests from you (or your carer). 

We do not accept requests for prescriptions from pharmacies.

Patients on repeat medication will be asked to see a doctor or practice nurse at least once every six months to review their regular medications and notification should appear on your repeat slip advising you of your review date.   Please ensure that you book your appointment for your prescription review in good time otherwise you may run out of your medication. 

Once your review date has expired further prescription cannot be issued without authorisation by the GP or Practice Nurse. 

If there is anything you do not require on your prescription please tell the receptionist so that she can remove it. It is illegal for anyone other than the surgery to alter your prescription so please ask us before you leave the surgery.

If you have any queries or concerns about your medication, you are more than welcome to speak to one of Clinical Pharmacist.

You can either:

• Call our surgery 02476612110
• or fill in our online form here