We use cookies to make this site work. We'd also like to set optional cookies so we can understand how the site is used and improve it. We will not set optional cookies unless you accept them. You can change your choice at any time from the Cookie settings link in the footer.
Strictly necessary cookies
These cookies are required for the site to work. They store your cookie preferences and keep your session secure. They are exempt from consent under PECR Regulation 6(4) because they are essential to deliver the service you have requested.
Optional cookies
Optional cookies help us understand how the site is used and provide additional features such as analytics, accessibility tools and translation. We will only set them if you accept.
EMMA (AI Phone Assistant)
The surgery is introducing EMMA (AI Phone Assistant) from Monday 30th November 2026.
No More Waiting on Hold
We've partnered with QuantumLoopAI to bring EMMA to our surgery – an intelligent phone assistant that answers your calls instantly.
EMMA handles appointment requests, prescription queries, and routine enquiries in seconds. No queues. No hold music. No 8am phone rush.
Our reception team remains at the heart of our surgery. EMMA simply ensures you're never left waiting to get through.
Call us during surgery hours and experience the difference.
More information about Emma AI Receptionist
Published: Oct 19, 2026